OUR QUALITY POLICY

At NİĞMER, we aim to produce at global standards for Türkiye’s development, progress, and to meet all our customers’ expectations. While providing our customers with the highest quality products and services, we also strive to plan and implement our Human Resources practices.
Quality is one of NİĞMER’s core values and is central to our business at every stage. We’ve built our quality policy on the following principles:
Customer Focus: We strive to understand our customers’ needs, meet their expectations, and ensure their satisfaction. By evaluating our customers’ feedback, we seize continuous improvement opportunities and elevate our quality further.
Superior Quality Standards: We focus on world-class quality and reliability in our production processes. Using the latest technologies, we ensure the highest quality for our products and services.
Continuous Improvement: We constantly review our business processes, identify improvement opportunities, and take steps to consistently enhance our operations. We promote continuous learning by focusing on teamwork and innovation.
Investment in People: We prioritize creating an environment that empowers and nurtures the development of our human resources. We offer opportunities for our employees to consistently update their knowledge and skills.
Sustainability and Environmental Sensitivity: We strive to manage our production processes in an environmentally friendly and sustainable manner. We encourage the efficient use of natural resources and support practices such as waste management and recycling.
High Ethical Values: We adhere strictly to ethical values in conducting our business. We embrace values like transparency, honesty, fairness, and customer confidentiality, ensuring we act with integrity. By establishing a trust-based and respectful environment in our business relationships, we protect the rights of all our stakeholders.
Innovation and R&D: We emphasize R&D and innovation to consistently develop innovative solutions. By keeping close tabs on technology, we strive to be industry leaders and provide our customers with the most innovative products.
Collaboration and Communication: Collaboration and effective communication are crucial for success. We encourage teamwork and ensure healthy communication and coordination between different units. By establishing strong relationships with our customers, suppliers, and other business partners, we achieve joint successes.
At NİĞMER, we work hard to instill our quality policy in all our employees and spread a culture of continuous improvement. We are committed to providing products and services that add value to our customers, suppliers, and society without compromising our quality. With these policies, we aim for continuous progression in ensuring our reliability and customer satisfaction.
This way, we lay the foundation for our quality policy and, as NİĞMER, commit to delivering production and services of the highest standards. We aim to exceed our customers’ expectations and earn their trust. As a company that grows and evolves every day, we continue our efforts to constantly improve our quality.